General Terms and Information

Reservation:
To make a reservation with Makati Rooms, you can contact us at info@makatirooms.com or call +63 917 524 6104. Please let us know the dates you wish to occupy the unit and the number of occupants that will be staying. We will reply with the total cost and further steps to complete the reservation process.

Makati Rooms will require 50% of total to make a reservation. Makati Rooms cannot guarantee room availability unless rooms have been reserved. In addition, extension of days for guests can only be given if the days the guest would like to extend for is available. Guests will need to make Reservations ahead of time to guarantee room availability. Reservation and booking payments are non-refundable.

Payment:
Payments can be made via Paypal, Cash or Bank Deposit. For Online Payments, we will be sending a Payment Request Form via Paypal. Online payments using Paypal e-check must clear before rooms get reserved. Cash payments and BPI Bank Deposits can also be made for reservation of rooms. For Bank Deposits, please contact us for Bank Deposit Details.

Check in/Check out :
Upon check-in, please prepare Photo ID (passport/driver’s license) and Full Payment if paying in cash. Keys will be given to guests during check-in. On check-out, the security deposit (minus damage fees and convenience bar consumption) will be returned and keys will be handed back to us.

Luggage:
Note: We are renting out private condo units located within different buildings in Legaspi Village. We are not a hotel or a condotel. There are no baggage assistance that will be available for guests. If you have a lot of luggage with you, carts can be borrowed from the building’s main entrance.

Cleaning and Housekeeping:
Makati Rooms provide cleaning every Tuesdays and Fridays between 11:00am - 3:00pm. We provide fresh towels and bed linens. Used towels and bedsheets will be picked up from the unit on cleaning days.

Laundry:
Guests can call the Laundry Service near the building if they need laundry services. These Laundry Services charge a small amount for personal laundry.